GOOD TO KNOW

Shipping & Returns

Delivery

Once your order is placed, Herba Luxe will contact you at the phone number provided to confirm delivery details.

Exchanges

Herba Luxe accepts exchanges within 3 days of delivery, for products that are unopened, unused, and in their original packaging. This policy currently covers exchanges only — cash refunds are not offered at this time.

To request an exchange, contact Herba Luxe within the 3-day window via:

Include your order details and the reason for the exchange. Herba Luxe will confirm the next steps, including any return delivery arrangements.

Last updated: September 2026